StaffAid 2019 Review

As 2019 comes to an end, I’m left thinking how time flies! It seems only months ago that I walked into Greetwell Place on day one, when in fact it was June 1st 2016.  Thanks to our exceptional and highly professional agency staff our business continues to go from strength to strength. We are now supplying agency staff to more care homes than ever before and demand continues to rise. Whilst we have had much success during 2019, the real success story is our Leicester office which has seen 100% growth compared to 2018. It’s a great feeling to have even more satisfied clients who use StaffAid as their number one agency staffing resource. With both our Lincoln and Leicester office performing well, in November 2019 we decided to expand our office network to Kettering. To that end, and now having found suitable premises, our Kettering office will officially open on February 1st 2020. Here’s to another prosperous year!

StaffAid 2018 Review

2018 was another strong year for StaffAid. I am pleased to report that both our offices continue to develop relationships with many new care homes, as well as nurturing relationships with existing ones. 2018 has also seen business opportunities arise in the public sector which we have taken full advantage of. StaffAid is now an Approved Training Centre offering various training courses to care providers across the East Midlands. A special mention to Andrea who has really embraced and succeeded in her role as Head Trainer. Caren Bowen has also made a success of her new role as Head of Care, been called ‘the caped crusader’ by one client for going that extra mile, ensuring we only provide the very best service. Once again we sponsored the Lincolnshire Care Awards and I was proud to be part of the judging panel for this inspirational event. New team members Donna Atkinson and Georgia Paddock have had a real positive impact on our productivity and service levels. Finally, we were delighted to sponsor Gemma Bolton, 2nd Year student nurse, University of Lincoln, during her 4 week voluntary work placement in Tanzania. Helping the local community is something I feel very passionate about and we have agreed to sponsor another student nurse in 2019. Thank you to everyone who has helped make the StaffAid journey a memorable one so far, particularly our agency workers who are the best I’ve ever worked with.

Nick Carroll, StaffAid owner

StaffAid 2017 Review

As 2017 draws to an end, I would like to thank our fantastic nurses and carers for all their hard work and professionalism during this last year. As a consequence of their efforts and those of the management team we have built strong and well-established working relationships with the many care homes we serve. We also want to thank all our clients who have put their trust in StaffAid by using our services.

When I started StaffAid 18 months ago my vision was to build a nursing agency based on trust and high quality service – we knew that gaining our customers trust through the delivery of consistently high quality services was the best way for our company to grow and prosper. Our 2017 results show that we have clearly succeeded in this thereby satisfying my vision. We will always remain continually focused on our pursuit of excellence. It is important to me to give something back to the local community, and accordingly we are proud to sponsor the 2017 StaffAid Residential Care Award in association with LinCA (Lincolnshire Care Association).

Our success in gaining inclusion onto several preferred supplier lists for both national and regional care organisations is again testament to our commitment and service quality. We have enjoyed receiving accolades for the services we provide, but none more so than from one care home manager who emailed to say, ‘by far StaffAid is the best agency we have used’ – It doesn’t get much better than that.

In July we opened a new office in Leicester with an objective of emulating our success in Lincoln. I am pleased to report that everything is going to plan and we have already become a ‘first call’ agency for several Leicestershire based care homes. I am extremely confident that 2018 will see StaffAid continue to ‘add value’ to both new and existing clients by providing high quality agency staff with unparalleled service. Finally, I would like to thank my team whose support and loyalty have made the StaffAid journey to date an extremely enjoyable one.

I wish everyone a very merry Christmas and a prosperous new year.

Nick Carroll
Business Owner

Press release June 2016

New nursing agency raises the bar with innovative service

StaffAid, an innovative nursing agency in Lincoln, is going the extra mile to look after its people and make a meaningful contribution to the community.

StaffAid is a new business established by healthcare recruitment specialist Nick Carroll to provide high quality agency nurses and carers to nursing homes, residential homes, hospices and private hospitals.  Specialising in healthcare recruitment for the past 16 years, Nick has a proven track record in attracting high quality agency staff and delivering a highly personal service to his clients. “Delivering a 5-star service is a challenge, but it can be done with a stringent recruitment and selection process, and providing ongoing attention and complete loyalty to clients” Nick said.

He founded StaffAid with the ultimate goal of creating an agency that really cares about its people. Agency staff will benefit from a host of rewards and benefits including competitive pay rates, weekly pay, monthly prize draws and payment of annual NMC fees for all nurses.

StaffAid’s clients will benefit from live personal attention 24 hours a day every day, and the involvement of a senior nurse completing in-depth clinical assessments on all new nurses to ensure high levels of clinical competence. Nick’s primary objective is to ensure StaffAid exceeds the expectations of its clients and in doing so, earn their recommendation to others.  

“The shortage of nurses and skilled carers in the UK means that agency staff play a vital role in the provision of care. When using StaffAid our clients can be confident that all our agency staff have been fully vetted and assessed by appropriate professionals, and are part of an agency that prides itself on providing an exceptional service,” Nick said.

StaffAid opened the doors to its first office, opposite the Lincoln County Hospital, on 1st June 2016 and plan to expand later this year.