A care home in Nottingham has been rated as outstanding, following an unannounced inspection by the Care Quality Commission (CQC). The Conifers Rest Home, in Bakersfield, caters for up to 18 older people, including people living with dementia. The Conifers was last inspected in 2016, when it was rated good overall but now, three years later, it has been given the top rating possible. The strong ‘person-centred culture’ was praised throughout the report. Inspectors found a number of examples of where the staff had gone above and beyond for service users. The registered manager, deputy manager and care staff work extra shifts if they are short staffed, to provide consistency for people, rather than employ agency staff who did not know the home or the people living there. Debra Buxton, the manager and owner of the care home said she was blown away when she read the report.