Bournemouth care home rated as one of the best in England

LIGHTWEIGHT frying pans and a mobile garden are just two of the innovations that have helped a Bournemouth care home become one of only four in the UK to be rated as Outstanding in all areas. Inspectors from the Care Quality Commission made an unannounced visit to Bupa Queensmount and noted that: “An outstandingly caring culture was promoted at every level. Without exception everything the service did was to enhance the lives of the people living there and their families.” Among the innovations staff devised for their residents was a mobile garden so that those who were confined to bed could still enjoy a little gardening. The report also praised activities at the home, stating how they were tailored around residents’ personal interests and people were encouraged to get involved with daily tasks to help them feel valued.